About Us
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  • 25,000 clients - since 1992

    About Us

    When Pat and Penni Casey founded ACT Heating & Cooling Inc. in 1992, their vision was simple: to create a company where people come first, pride in work matters, and clients always receive the best service. From the start, they focused on building lasting relationships with both employees and customers, creating a team and a company that truly cares about people and their families.

    That purpose remains at the heart of everything we do today. We continue to deliver excellent craftsmanship and meticulous attention to detail in every service we provide, paired with exceptional customer care because we genuinely value our clients. 

    We also prioritize our employees’ lives outside of work. Whether it’s attending a school concert, a doctor’s appointment, or a veterinary visit, we understand that these moments matter. We strive to give our team the flexibility to focus on what matters most to them.

    Our three core values

    Our purpose is guided by three core values:

    FAMILY – People come first.

    CARE – We aim to make things better for everyone.

    DEPENDABLE – You can always count on us.®

    At ACT Heating & Cooling Inc., we’re more than a service company, we’re a team that cares, and we’re committed to making your home comfortable and your experience exceptional. We specialize in residential equipment replacement and service, and our reputation speaks for itself. With over 25,000 residential clients, homeowners continue to trust us with the care and performance of their heating and cooling systems.


    Reviews

    • Keep up the great work and service. The office sales, and installer personnel for this job are true professionals. I’m glad I chose ACT and will continue to rely on you for my heating and cooling needs. Thank you all.

      Paul & Nancy Bousquet
    • You were all just great! Brandon was very informative and honest about our particular heating & cooling issues. Drew and the rest of the crew were hard working and very courteous. Thank you so much! P.S. Brandon even helped us out with coolant until our repairs could be made. You seem to have some wonderful employees!

      Terry & Kim McLaverty
    • I can’t imagine how ACT could improve further… I couldn’t be happier with the whole entire process. From start to finish- an absolute pleasure working with everyone involved will recommend and use ACT in the future!

      Scott Field
    • Keep doing the awesome service you provide! We have owned a home for over 30 years and have never been treated better than by ACT for any service need. I am so grateful that we called you! I will pass on my excellent experience with your company! You could give lessons in customer service to many other companies!

      Jack & Sheryl Winkle
    • Your crew was efficient and courteous and answered all my questions. You have an amazing work force top to bottom. My new furnace works better than I had expected. My wife mentioned the first night that our house is finally a consistent temperature upstairs and down.

      Scott & Jenny Lueck
    • Always love dealing with you guys for the last 15 years doesn’t matter who, service is always good!!

      Todd & Alex McCready
    • ACT is easily the best service installation company I’ve over worked with. Professional courteous and outstanding. It was a pleasure to work with the professional of ACT.

      Michael Garcia
    • From Pat Casey showing us what is available and educating us on products, to installation. To duct clean out. It was a 1st class operation. We Thank you!

      Dennis Goodheart
    • Brandon was extremely helpful in helping us selecting a furnace replacement and in the prompt repair of our air conditioner it its 7th year of service. Your 10 years warranty on both our air conditioner and furnace is wonderful coverage. Your installers were outstanding and even detected and fixed a gas leak in the line to our water heater.

      Ron & Carol Hildebrand
    • This was one of the most professional companies we have ever dealt with, outstanding in every aspect of the work we had done. Will recommend your company to anyone looking for having there heating and cooling system replaced or upgraded. Awesome Job!

      Douglas & Alice Stenglein